Overview Service


Everything from a single source

Important equipment for your company deserves closer attention and suitable, competent and reliable service. We offer you a wide range of services so that you can always rely on the functional capability and the operational safety of your cranes and components.Whether you need transport, installation and commissioning, maintenance or spare parts, we are pleased to be your competent partner.
As your partner we help you to sustain the high quality of your KÜHNEZUG products by supporting you in any service demands. With products from KÜHNEZUG you will benefit from higher reliability and investment security.


Transport

Getting there safely

Ensuring that your new cranes and components arrive safely and in best condition at your site requires appropriate transport. On request, we are pleased to arrange and manage the whole transport process so that you can focus on your core business.
We know which details require special attention during transport and have experienced partners in shipment, airfreight and freight by train or truck. This will save you time and money.


Installation / start-up

KÜHNEZUG know-how around the world

Ensuring that your new cranes and components arrive safely and in best condition at your site requires appropriate transport. On request, we are pleased to arrange and manage the whole transport process so that you can focus on your core business.
We know which details require special attention during transport and have experienced partners in shipment, airfreight and freight by train or truck. This will save you time and money.


Maintenance and spare parts

Your individual maintenance concept

Permanent functional capability of your crane system is of outstanding importance for a controlled and continuous workflow.
To sustain the high quality and reliability of your KÜHNEZUG crane system it is essential to replace defective components with genuine spare parts from KÜHNEZUG as quickly as possible.

Benefit from the modular KÜHNEZUG system. The consistent and modular design of our components allows fast and easy replacement. With cranes and components from KÜHNEZUG you decide on products that sustain your investment in the long run. Today we are still able to deliver a solution for any problem, even for our oldest cranes from 1961.

Furthermore, we offer trainings for your maintenance staff to instruct them in the significant details of our components. This enables them to undertake all necessary maintenance works on KÜHNEZUG crane systems.

In case you are not able to repair the defective component on your own, we offer to send one of our experienced engineers to fix any problems.

Please do not hesitate to contact our customer service if you need spare parts or if you have any other queries. Please send us an email or call us on weekdays between 8:00 – 17:00 CET.



KÜHNEZUG Customer Service
Tel.: +971 4 2525 711
Fax: +971 4 2567 125
Email: Krane@eim.ae




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